RETURN & REFUND POLICY
Returns are accepted if returned within 15 days of receipt in exchange for Gift Cards only.
Items are eligible for return only if they are in its original condition; unworn, unwashed together with its original packaging with label still attached. Items that are damaged from wear and tear shall not be considered to be defective.
If you would like to contact us about our Refund Policy, you can do so by contacting us by writing to info@rcleather.online
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
If you have received an incorrect item, or if your item has been delivered faulty. Kindly email us at info@rcleather.online with the following information:
- Proof of purchase/order number
- A short description of the issue
- Supporting image(s)