It takes 2-4 working days to process your order. Once the order is processed and shipped out, an email with your tracking number attached will be sent.
The following information is the estimated timeframe you should receive your order after it has been shipped:
Hong Kong: 5-7 business days
Indonesia: 5-7 business days
Malaysia: 3-5 business days
Singapore: 5-7 business days
Taiwan: 5-7 business days
International: 12-15 business days
We are not responsible for any delays in deliveries. Should there be any delays, kindly contact the courier provider and write to us at firstname.lastname@example.org, we will do our best to assist.
There may be import duties charged when the parcel arrives. These fees have to be paid by the receiver and is collected by the local carrier or government.
RCL do not collect nor have any control over the fees hence we are unable to provide any estimates on the amount of fees would be charged.
We recommend contacting local customs office to enquire about the specifics before placing your order to avoid unexpected charges.